Benchmarking

Data extraction tools, data quality and benchmarking reports for practices.
If you would like to start receiving benchmarking reports, please contact your Practice Support Officer.

Improve data quality

PHNs across the nation have been commissioned to improve the delivery of primary care. To support and deliver on these priorities effectively in our region we need the relevant population health data to inform us and the service providers in our region.


Why share data

The data sharing process allows for the compliant, safe and secure sharing of deidentifed population health data to the PHN for the provision of improved primary care support. The processes also sees the supply of practice and population health planning tools allowing practices to interrogate their own patient data to identify data gaps and at risk patients seeing practices mitigate risk and increase patient health outcomes.

About CAT Plus

The PHN are pleased to announce that we have purchased licences for Pen CS for the full suite of CAT Plus products for practice and population health planning.

The CAT Plus solution provides decision support to health providers at the point of engagement, extracts general practice data for practice analysis and aggregates general practice data for service planning, reporting and population health needs.


Three target areas

CAT Plus is a combination of technologies that directly targets three primary care layers to improve patient health outcomes; the Patient (Topbar) , the Practice (CAT4)  and the Population (PAT) .

Receive benchmarking reports

The PHN also provides practices with a ‘Practice Quality Benchmarking Report’ highlighting risk and quality improvement opportunities against accreditation indicators and evidence based clinical guidelines.

The CAT4 software allows the practice to strip out all data unique to a patient such as health identifiers, billing and demographic data leaving only clinical data required for practice level and wider population health planning.

Local population health data has enabled the PHN to identify, fund and support health needs in our region including COPD and Asthma Nurses, Rural healthcare services in Kilkivan and Aboriginal and Torres Strait Islander health care in Gympie.

Topbar is Pen CS’ fastest growing technology and is playing a significant role in improving general practice Data Quality, Chronic Disease Management and eHealth. Integrated with existing clinical and billing software, Topbar allows users to choose which features or ‘apps’ to turn on and off.

Apps include the:

  • MBS App
  • PHS (Patient Health Summary) App
  • Waiting Room App
  • Cleansing App and;
  • Feedback App

User control allows you to design a solution that meets your practice needs and workflows. Topbar is available to users with a CAT Plus Licence.

CAT Plus Licences have been purchased by the PHN. Practice Manager’s will receive written correspondence from PHN Area Managers then your Practice Support Officer will be in contact after this to provide further information and get you set up with this exciting new software described by practices as ‘a truly beneficial tool to practice staff’. For more information on Topbar click here. 

To download the view Top Bar Flip Guide.

The Clinical Audit Tool (CAT4) is a population health reporting tool that takes a snapshot of the clinical and billing databases and allows practice staff to look at their data in new ways for the achievement of best practice and data quality while optimising the financial opportunities for GPs and the Practice.

CAT4 scrutinises the aggregated patient information of the practice and presents it quickly and accurately in a refreshing graphical format that is easy to understand including pie and bar graphs and exportable tables for the use in recalls and reminders making population health and quality care initiatives simple to act upon and measure. Business opportunities can also be identified.

The PHN has licences available and can provide installation, training and support in the use of the clinical audit tool. If you would like to have CAT4 in your practice or you have the tool and would like some training and support please speak to your Practice Support Officer.

More information CAT Plus Fact Sheet
Support You can contact your Practice Support Officer or Pen CS Support
Instructions PEN CS Clinical Audit Tool user guide- Installation and Configuration
Search instructions ‘Recipes’ Click Here for PEN CAT Recipes
Data Collection In most cases your Practice Support Officer will visit your practice and upload your deidentifed data, in some remote practices your PSO will email you a secure Share File Link so you can deidentify the CAT4 data set and upload it yourself. The process takes only 2 minutes and a few quick clicks.

Upload CAT4 deidentified data- Practice Instructions

PAT CAT is a web based solution that aggregates de-identified General Practice data and displays the information through a comprehensive collection of graphs, charts and reports for the purpose of population health planning.

PAT CAT allows the PHN to:

  • Efficiently analyse the needs of a population within a defined catchment
  • Identify and assist general practices to implement clinical interventions
  • Compare Chronic Disease Prevalence
  • Identify Data Quality gaps and provide education and support
  • Compare MBS Item Number Utilisation
  • Map aggregate data with ability to overlay with ABS statistical data

View more information about PAT CAT here.

The PHN DETA is put in place to protect General Practices, PHN and PEN Computer Systems who provide the data collection tool (Cat Plus).

All entities need to comply with Privacy Act 1988 and The Australian Privacy Principles; the agreement ensures all parties are aware of ‘Who, Where, When Why and How’ data is collected and used.

Agreements are designed to set out our obligations in an open and transparent manner without confusing legal jargon.

Please email your signed form to your Practice Support Officer. Save and open the document in your preferred PDF reader e.g.Adobe and select ‘enable editing’ to fill the document out electronically. You can even set up a secure electronic signature so no printing or scanning is required.

Practices who have a signed Data Extraction Tool Agreement in place and have the ‘CAT4’ installed are eligible to receive quarterly benchmarking reports highlighting data quality (based on accreditation targets), care opportunities and business opportunities based on the practices current data.

The colour coded traffic lights allow practices to quickly and efficiently make one item their focus for improvement. The practice can also see how they compare to a regional average of aggregated data.

The report is developed for practice benefit only, to save time and effort in interrogating practice data.

Practices are under no obligation to take any action based on the report findings however Practice Support Officers are available and enthusiastic to provide support, training and helpful resources in the CAT tool and quality improvement activities to help practice reach their data quality, care and business potential goals.

We are moving toward fully automated general practice data collection using CAT4, Scheduler and PATCAT reports to populate our Practice Quality Benchmarking Reports.

We presently use manual data collection sending the data via ShareFile or USB and populating the benchmarking reports using a SQL server as a workaround due to previous inadequacies of the PATCAT server which we are happy to report has been rectified.

Scheduler is a software installed on a practice’s server by PENCS. The software works with CAT4 to automatically run a data collection at a specified time and date, this means you don’t have to remember to hit ‘collect’.

You can schedule a number of data sets so this runs as a regular monthly collect and then a back- up collect in case of server downtime, power failure etc.

Scheduler is designed to securely upload the practice data set directly to our PATCAT server removing the need for manual data collection.

From late January 2016 Practice Support Officers will be making contact with practices to discuss Scheduler software. Installation is completed by PENCS support staff who will liaise with the practice’s IT vendor to ensure a smooth installation and all information required is at hand. For example Scheduler can be configured to notify the PHN and the Practice via email if there is a failed data collection, to do this practice email details need to be appropriately configured.