We commission services

Central Queensland, Wide Bay, Sunshine Coast PHN has been structured as a commissioning organisation, which means that the PHN does not directly deliver any primary health services. Instead, we contract the most appropriate providers to deliver health services to patients within the community, using Commonwealth funding.

How does it work

In its simplest form, commissioning involves an ongoing process of planning and purchasing of services to meet the identified health needs of local populations. Commissioning enables us to use our limited funding to improve health outcomes in our community.

Group of employees looking at a computer

Services are based on health needs

The PHN reviews the health needs of our region and identifies priority areas, then seeks the best provider to deliver those services in the most effective way.
Commissioning may involve purchasing a service that is already on offer, or working with organisations or communities to design a new one.

How to submit a tender

The PHN releases tenders, requests for proposal, and expressions of interest for the delivery of primary health care programs or services. All of these opportunities are list on Tenderlink.  Registration is free and enables you to be automatically notified whenever a relevant opportunity is released.

Interested parties are also encouraged to register on Tenderlink in order to be notified of future opportunities.

Go to Tenderlink


Resources for commissioned services

Commissioning FAQ

Commissioning involves committing limited resources to health and community care interventions with the aim of improving the health system and delivering better consumer outcomes. Commissioning relies on robust relationships and established trust at the local level.

Commissioning is a needs-led and outcome-evaluated process. Stakeholders work to identify needs and codesign solutions. The procurement of services is only one possible outcome to the commissioning process. Commissioning underpins all areas of the PHN’s work, including analysis and planning, support for GPs and other healthcare providers and purchasing health and community care interventions.