Mental Health and Suicide Prevention

Stepped care mental health reform


You may have heard mental health services are changing.

This new approach to mental health care will allow clients to access the most appropriate services via a more streamlined process.

Clients, carers and health professionals can call 1300 219 658 to speak to a trained health professional who will direct you to the best service for your needs.

Find out more about how these changes will affect you here.

 

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About mental health services

The Australian Government has invested in evidence-based mental health services to support people in our communities to achieve optimal mental health and wellbeing. PHNs have a role in identifying community needs and determining how to most effectively deliver accessible, quality mental health services.

You can read about our region’s health needs and priority areas in our Mental Health and Suicide Prevention Needs Assessment 2015-16. Using this planning information, and within a robust tender process, our PHN has commissioned mental health providers in the community to deliver these services.

Our philosophy of building on and enhancing the existing mental health system is coupled with a rigorous monitoring framework aimed at ensuring service effectiveness. In 2018 our PHN will release a new platform for patients and community members alike to provide their feedback on their experience of mental health services.

Whilst PHN does not deliver services, we work with service providers to achieve better outcomes for the community. This includes a lead agency role for Partners in Recovery and a coordination role in suicide prevention action planning. Suicide Prevention trials sites are operating in Gympie, Maryborough and North Burnett. PHN is working with these communities to develop community action plans based on evidence based interventions and collaboration.

About stepped care

Mental health stepped care is an evidence-based approach to the delivery of mental health services. It offers clients and referrers a flexible hierarchy of tailored interventions matched to an individual’s needs. Stepped care is about ensuring that people can access the most appropriate services for their mental health needs at any given time – including the ability to step up and down to different levels of care as their needs vary.

The stepped care model has been developed in close consultation with mental health experts, consumer and carer groups and is the result of many years of advocacy from the sector.

These services will be supported by a central intake and triage service run by Artius Health Pty Ltd. which will help to direct patients to the right services for their needs.

Other services and resources

Referrals


Central Queensland

  • If you are already a registered HealthPathways user, please click here to access the stepped care referral pathways information.
  • If you are not a HealthPathways user, please contact Sarah Smith via email or telephone (07) 4921 7777 (Monday to Friday).
  • Once you have login access, the referral pathways information can be found under “Allied Psychological Services” in the search engine.
  • Call 1300 219 658 for the PHN’s centralised referral and triage service.

Wide Bay

  • If you are already a registered HealthPathways user, please click here to access the stepped care referral pathways information.
  • If you are not a HealthPathways user, please contact Bonnie Dale via email or telephone (07) 4131 0800 (Monday to Friday).
  • Once you have login access, the referral pathways information can be found under “psychology requests” in the search engine.
  • Call 1300 219 658 for the PHN’s centralised referral and triage service.

Sunshine Coast and Gympie

  • If you are already a registered HealthPathways user, please click here to access the stepped care referral pathways information.
  • If you are not a HealthPathways user, please contact Clinton Bazley via email or telephone (07) 5456 8100 (Monday to Friday).
  • Once you have login access, the referral pathways information can be found under “psychology and counselling” in the search engine.
  • Call 1300 219 658 for the PHN’s centralised referral and triage service.