Mental health stepped care offers a flexible hierarchy of tailored interventions matched to an individual’s needs – ensuring people can access the most appropriate services at any given time with the ability to step up and down to different levels of care as their needs vary.

Stepped care services are supported by a central intake and referral line which helps to direct patients to the right services for their needs.

Call 1300 747 724 to speak to a trained health professional who will direct you to the best service for your needs. Visit the stepped care page here. 

The NPS program is for people with moderate-severe mental health conditions who do not quite meet NDIS eligibility.  The supports offered by the program provide a range of non-clinical community based support individuals to achieve their recovery goals.

For more information on the NPS program, please see our NPS page.

The GP Psychiatry Support Line is a free service to help general practitioners manage the care of mental health patients.

The Psychiatry Support Line’s advice can help GPs with diagnosis, investigation, medication, and safety plans. 

To access the service, GPs must register with their AHPRA registration number, and practice details online here or by phoning 1800 16 17 18.

To find out more about the service, visit the GP Psychiatry Support Line website.

Central Queensland

• CQ HealthPathways – found under allied psychological Services
• If you are not a HealthPathways user, contact Sarah Smith via email or telephone (07) 4921 7777.

Wide Bay

• WB HealthPathways – found under psychology requests
• If you are not a HealthPathways user, contact Sue Lovejoy via email or telephone (07) 4131 0813.

Sunshine Coast and Gympie

• SC HealthPathways – found under psychology and counselling
• If you are not a HealthPathways user, contact Clinton Bazley via email or telephone (07) 5456 8100.
• Mental Health Recovery Program – Enhancing the mental wellbeing of individuals, families, carers and community members impacted by the 2019 bushfires.
• SC Mental Health Pathways reference guide and advise/support lines

• Lifeline 13 11 14
• Suicide Call Back Service  1300 659 467
• Men’s Line Australia 1300 78 99 78
• COVID-19 Support Lines

• Mental health skills training
• Online mental health training for nurses