These services are aimed at early intervention for people who are experiencing life stress, or are at risk of or experiencing mild to moderate mental ill health.

• These can be accessed online, telephone, face-to-face or as group services.
• They don’t require a referral and people can access the services as they need them.
• If the severity of a person’s illness increases then a GP can review their needs to potentially access more intense supports.

These services provide psychological therapies for people who may not otherwise be able to access services.

• Services are provided by qualified mental health professionals.
• Delivered by a range of mental health workers, including clinical psychologists, GPs, mental health nurses, psychiatrists, or Aboriginal and Torres Strait Islander social and emotional wellbeing workers.

These services provide clinical care coordination for people with a diagnosed mental illness that is ongoing and significantly impacts on their social, personal and work life.

• Care coordination is provided by a mental health nurse credentialed with the Australian College of Mental Health Nurses or equivalent
• May involve consulting with primary and acute care providers, emergency services, family and other agencies to improve integration of services with the aim of improving clinical outcomes.

Suicide prevention aftercare provides outreach and follow-up to people directly after a suicide attempt.

• Focuses on connecting people to existing health, clinical and community based support.
• Referrals often be made by acute care or emergency departments.
• People will access services which may be provided by vocationally qualified mental health workers, or qualified lived experience practitioners.

Members of the Aboriginal and Torres Strait Islander community can access culturally appropriate care coordination and mental health services provided by culturally competent mental health professionals.

• Opportunities for referral may include self-referral, general practice or Aboriginal and Torres Strait Islander health services.
• Services will address the needs of clients with different care requirements – from low-care to high-care.
• Care coordination may involve working in partnership with primary and acute care providers, emergency services, family, community and other agencies to improve integration of services with the aim of improving clinical outcomes.

These services deliver youth-specific care coordination and mental health services for people under 25 years.

• Services are provided by clinical psychologists, mental health nurses, psychiatrists, social workers, or Aboriginal and Torres Strait Islander social and emotional wellbeing workers.
• Referral pathways include general practice, headspace centres, or early youth psychosis centre.
• Care coordination may involve working in partnership with primary and acute care providers, family, school, employers and other agencies to improve integration of services with the aim of improving clinical outcomes.

• RANZP Guidelines for Clinical Practice 
• General Practice Mental Health Standards 
• Queensland Plan for Mental Health
• A_Z of Mental Health Publications 
• Mental Health Triage Guide
• GP Mental Health Care Plan Templates 
• eMental Health – A guide for GP’s  – The RACGP has developed e-Mental health: A guide for GPs to assist you in using e-mental health interventions with your patients when it is safe to do so. The Guide is designed to provide an introduction to the field of e-mental health, direct you to key online resources for you and your patients, and help you to decide how to use e-mental health in your practice.
• Strength and Difficulties Questionnaire for Children and Adolescents – updated 14/09/2018
• eMental Health in Practice – mental health training and support for health practitioners – updated 14/09/2018
• Suicide Prevention and First Aid for GPs – General Practice Mental Health Standards Collaboration [PDF, 808 KB] – updated 17/09/2018
• myCompass – a personalised online self help tool and resource for individuals and health providers. –  updated 19/09/2018