COVID-19 – Clinical information and resources
For resources to help your business through this pandemic, visit our COVID practice support page
Advice on this page will be updated as the situation evolves and new or changed information comes to hand. New information will be highlighted.
You should continue to return to this website for the latest information rather than printing/ storing local copies of fact or information sheets.
Note: The information on this page is intended for clinicians only.
Case definition and testing criteria
This latest Public Health Alert (No. 13, 7 May) expands on determining which patients or staff should be tested for SARS-CoV-2, whether to isolate people who are tested and consequent notification requirements. Those meeting clinical and epidemiological criteria for suspected or probable cases should progress onto nasopharyngeal and oropharyngeal swab for PCR testing for SARS-CoV-2 viral presence
This Queensland Health GP assessment and management of patients with suspected COVID-19 , includes this testing criteria.
Communicable Diseases Network Australia (CDNA) Guidelines summarise recommendations for surveillance, infection control, laboratory testing and contact management for COVID-19.
Aboriginal and Torres Strait Islander people, and people living in remote communities are at greater risk from COVID-19. As the rules for seeing people and moving through the community are eased, there are still extra steps needed to protect these communities: CDNA Interim National Guidance for remote Aboriginal and Torres Strait Islander communities for COVID-19
Supporting people with disability during COVID-19
The Department of Health recently developed five fact sheets for health professionals supporting people with disability during the pandemic, including one fact sheet specifically for primary health care workers. These fact sheets have been developed as part of the COVID-19 Management and Operation Plan for People with Disability, and are available on the Department’s website.
Public Health Direction hotline established
Queensland Health has established a hotline for questions about Public Health Directions for COVID-19. Both the Direction and exemption form pages are currently being redeveloped and will include the hotline number—134 COVID (134 26843)—when they re-launch this week.
Please continue to visit the website in the first instance as the FAQs are comprehensive. The hotline is available for any additional questions.
Information and resources
Fever clinics are set up by Queensland Health and the respective HHS to test suspected COVID cases.
Respiratory clinics have been established and contracted by the Department of Health for testing and management of respiratory symptoms.
If you aren’t conducting COVID-19 testing in your practice, we encourage you to refer patients on to private pathology, or to your nearest respiratory or fever clinic.
Click here for the current list of fever clinics and respiratory clinics
The locations listed are current as at time of publication and will be updated regularly. HealthPathways is considered the most accurate and current source of information re. clinics.
To find a testing location near you, please visit:
Find previous PHN COVID-19 alerts here
Respiratory and fever clinicsClick here for up to date clinic information
As supplies are limited, PHNs have been given the role of distributing surgical masks to general practices (including Aboriginal Controlled Community Health Organisations) with demonstrated need, including:
- where there is no local supply available commercially
- where practices have a population which may be more likely to have been exposed to the novel coronavirus
- where practices have an unusual number of patients presenting with respiratory symptoms
Community pharmacies are eligible to access the supply for the use of their staff when there is no available commercial supply and they have significant contact with people presenting with fever or respiratory symptoms.
Masks distributed through PHNs cannot be sold as commercial stock or kept for personal use.
There is no need for the general public or health workers to wear masks unless they are dealing with symptomatic patients.
Medical clearance certificates now on HealthPathways
Clinical toolkit for health providers
- Queensland Health information and resources
- Department of Health information and resources
- Queensland Health advice for Queensland clinicians
- PHN Coronavirus practice plan
- RACGP information and resources
- RACGP Guidelines – Emergencies and Pandemics
- RACGP Guidelines – A guide to prevention, preparation, response and recovery
- RACGP COVID-19 Risk Stratification Tool for general practice
- CDNA National guidelines for public health units
- COVID-19 Infection Control Online Training Module
- Interim advice on non-inpatient care of persons with suspected or confirmed COVID-19
- Patient advice poster from RACGP
- Patient information poster
- Healthdirect | Coronavirus fact sheets for consumers
- Telehealth explainer for patients
- Healthdirect| Symptom Checker
- Translated COVID-19 resources
- CQHHS “Do I meet the criteria” poster
- Use of nebulisers for children during a COVID-19 outbreak
- MyAus COVID-19 – a resource app for information about the COVID-19 virus and how it impacts you in Australia
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